Privacy policy

Last updated: May 7, 2025

This Privacy Policy (“Policy”) explains how The Clique (“we”, “us” or “our”) collects, uses, shares and protects your personal information when you use The Clique mobile application or visit our website www.theclique.shop (“Platform”), in accordance with applicable data protection laws including the General Data Protection Regulation (GDPR) and Turkish Law No. 6698 on the Protection of Personal Data (KVKK).

1. Information We Collect

We may collect the following types of personal data:

• User-provided data: Full name, gender, age, email address, phone number, body measurements, style preferences, delivery address.

• Account and usage data: Login credentials, session duration, search history, clicked items, wish lists.

• Device and technical data: IP address, browser type, device identifiers, language settings.

• Payment data: Billing address, transaction history (via third-party payment providers).

• Location data: With your explicit consent, we may access your location to offer regional product suggestions.

2. How We Use Your Information

Your data is used to:

• Personalize your shopping experience.

• Process orders and provide customer service.

• Recommend relevant products based on your preferences and usage.

• Send transactional and promotional communications (with consent).

• Improve platform performance and conduct internal analytics.

• Fulfill legal obligations and prevent fraud.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience:

• Essential cookies for platform functionality.

• Performance cookies to analyze usage patterns.

• Advertising cookies to deliver targeted ads (via Google, Meta, etc.).
  You may disable cookies via your browser, but some functions may not work correctly.

4. Data Sharing and Third Parties

We do not sell your personal data. However, we may share it with:

• Service providers: Hosting, analytics (e.g., Google Analytics), payment processors, shipping companies.

• Authorities: When required by law or court order.

• Marketing partners: Only with your explicit consent.

Each third-party partner is contractually required to comply with data protection regulations.

5. Data Security

We implement security protocols, such as SSL encryption, access control, and anonymization techniques, to safeguard your data. While we strive for maximum protection, we cannot guarantee 100% security due to the nature of the internet.

6. Data Retention

Your data is stored only for as long as:

• Necessary for providing our services,

• Required by law (e.g., invoicing and delivery records),

• Needed to resolve disputes or enforce agreements.

Once the retention period expires, your data is permanently deleted or anonymized.

7. Your Rights

You have the right to:

• Access your personal data,

• Request correction or deletion,

• Object to processing,

• Request data portability,

• Withdraw consent at any time.

To exercise your rights, please contact: info@theclique.shop

8. External Links

Our app or website may contain links to third-party services. These platforms have independent privacy policies. We are not responsible for their content or practices.

9. Policy Updates

We may update this Policy from time to time. You will be notified of major changes via in-app notifications or email. The latest version will always be accessible in the app or on our website.